Darkstore - an urban fulfillment company and “invisible retailer” providing services for e-commerce brands, partnered with Nike to bring sneakers direct-to-consumer by way of Snapchat. Yes, you read that correctly - Sneakers purchased inside the Snapchat app. TechCrunch reported that this “collaboration of epic proportions pre-released the Air Jordan III “Tinker” on Snapchat with same-day …
Continue reading Evolution of E-Commerce, Social Media and Logistics
An article in Supply Chain Brain proposed this important question: "As last-mile delivery becomes an increasingly important part of the brand promise, how can it be leveraged to delight the customer? How do you transform delivery drivers into brand ambassadors*?” We as a company are committed to creating quality customer experiences across the board, from …
Continue reading Delighting the Customer is the Key to Successful Final Mile
Immersive Customer Experience Program makes home delivery a more personal endeavor July 24, 2018 - Dallas, TX TForce Final Mile announces today the launch of a customer experience initiative to personalize delivery services. This new CX initiative positions customers as the most important aspect of the delivery process. Under the vow to Deliver Strong, the …